Managed Services & Support

Specialised IT Managed Services

Your Success Becomes Our Success

Electric Universe specialise in providing Apple, Windows and Hybrid (Apple+Windows) IT Managed Services to small and medium businesses. Rather than the traditional “break/fix” model of IT, we work with you as your trusted advisor to ensure you get the very best from your technology environment. By engaging in a Managed Services Agreement, your success becomes our success. Your downtime is our downtime. Your productivity is our productivity. The end goal? Stable, up to date systems operated by informed, productive users.

Your business is unique and therefore has unique requirements. We begin each agreement by getting to know your business, conducting a thorough site audit and in-depth discussions with key staff. We’ll get to know how you work, what you are trying to achieve with IT and what your current pain points are.

Our Managed Support Agreements can include
the following benefits (and more):

Technology Management

Organization policies
Standard Operating Environments
Maintenance Windows
Risk Assessment
Data Management & Protection
Third-party services management (Google Apps, Dropbox, ISP)

Helpdesk Services

Unlimited Remote Support for your end-users
Tracking, management & analysis of issues
Special Rate for Onsite Support

Device Management

24/7 Monitoring for OS X & Windows Devices
Automated Maintenance for OS X Devices
Asset & Inventory Tracking

Deployment Solutions

Mass deployment of software
Fast new user setup
Priority Response

Free 1 hour Discovery Session

Get the Very Best from your Technology Environment

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Testimonials

for Electric Universe

Josephmark

"From the outset, they sought to understand how our business operates and provide tailored solutions to the issues we face."

Megan Griffith, Josephmark

CMD

"The outcome of this work far exceeded our expectations"

CMD, CMD

Music Industry College

"I would gladly recommend EU to any business looking to engage professional support"

Roslyn Wood – Business Manager, Music Industry College

DAIS

"They are always available and willing to help at a moments notice"

Gareth Gower, DAIS

Megan Griffith

Josephmark

"From the outset, they sought to understand how our business operates and provide tailored solutions to the issues we face."

Megan Griffith, Josephmark

See More Testimonials

Want more from your business?

Get in Touch for a free 1 hour Discovery Session

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